1. Introduction
Training Services QLD is committed to protecting the privacy and security of the personal information of our students, staff, and visitors to our website. This policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Collection of Personal Information
We collect personal information that is necessary for us to provide you with our training and educational services. This may include:
- Name, address, email, and phone number
- Any other information relevant to course enrolment and support services
3. Use of Personal Information
Your personal information is used to:
- Enrol you in our courses and programs
- Provide educational and support services
- Communicate with you about your courses and any changes to our services
- Comply with legal and regulatory obligations
- Improve and market our services
4. Disclosure of Personal Information
We may disclose your personal information to:
- Government bodies that oversee education and training
- Third parties that provide services on our behalf, such as IT support
- Any other party where we have your consent or as required by law
We do not sell or lease personal information to third parties.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Access and Correction of Personal Information
You have the right to access, amend, delete, and limit the use of your personal information. Please contact us to exercise these rights.
7. Cookies and Web Analytics
Our website uses cookies and web analytics services to enhance your online experience and to analyse how our services are used. Information generated by cookies about your use of the website may be transmitted to and stored by our analytics providers.
8. Changes to Our Privacy Policy
This policy may be updated from time to time. The current version will always be posted on our website. We encourage you to review this privacy policy periodically.
9. Contact Us
If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at:
Email: compliance@trainingserv.com.au
Phone: (07) 4035 5787